Privacy Policy

Last updated September 1, 2026

This Privacy Policy explains what information Qupey collects, how we use it, and the choices you have. Qupey (“Qupey,” “we,” “us”) is operated by Qupey, Inc. By using the Qupey app, you agree to this policy.

Information we collect

We collect only what we need to run the loyalty features you use:

• Account information — your email address, password (stored encrypted), username, display name, and, if you provide it, your phone number and profile photo.
• Business information — if you set up a business, the details you enter: business name, description, address, hours, phone, website, and any logo, cover image, or gallery photos you upload.
• Activity in the app — the businesses you follow, punch cards you collect, coupons and passes you claim or redeem, and passports you hold.
• Location — when you tap to earn a stamp or redeem a reward, we use your device’s location at that moment to confirm you are actually at the business. We do not track your location in the background or when you are not redeeming.
• Device and notifications — a push-notification token (if you allow notifications) so we can send you alerts about your offers.
• Content you upload — photos and text you add to your profile, business, or offers.
• Messages to us — if you contact support, we keep your message and our reply.

How we use your information

• To create and manage your account and, if applicable, your business profile.
• To power the core features: following businesses, collecting and redeeming offers, and verifying redemptions at the right location.
• To send you notifications you have opted into, and to respond when you contact us.
• To keep Qupey safe — preventing fraud, abuse, and fake redemptions.
• To understand how the app is used so we can improve it.

How we share information

We do not sell your personal information. We share it only in these limited ways:

• With businesses you interact with — when you follow a business or claim and redeem its offers, that business can see the activity needed to honor the reward (for example, that you redeemed a coupon). Businesses do not receive your password or your continuous location.
• With service providers who run our infrastructure — including Supabase (database and authentication), Resend (email delivery), and Apple (push notifications). They process data only to provide these services to us.
• For legal reasons — if required by law, or to protect the rights, safety, and property of Qupey, our users, or the public.

Location

Location access is used solely to confirm you are physically at a business when you tap to earn or redeem an offer. You can grant or revoke location access at any time in your device settings; if you turn it off, tap-to-redeem may not work, but the rest of the app still does.

Notifications

If you allow notifications, we use them to tell you about offers, rewards, and updates relevant to you. You can turn notifications off at any time in your device settings.

Keeping your data, and deleting your account

We keep your information for as long as your account is active. You can permanently delete your account at any time from within the app (Profile → Delete account). Deleting your account removes your profile and associated data, such as your punch cards and claims. Some records may be retained where required by law or to resolve disputes.

Your choices

• Access or update your profile information in the app.
• Control location and notification permissions in your device settings.
• Delete your account, and the data tied to it, at any time.
• Contact us with any privacy request at the address below.

Children

Qupey is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will remove it.

Security

We use reputable providers and industry-standard measures to protect your information, including encryption in transit and encrypted storage of credentials. No method of storage or transmission is perfectly secure, but we work to protect your data.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above, and significant changes may be highlighted in the app.

Contact us